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Privacy Policy

Last updated: January 2026

Our approach

Ruby is built with privacy in mind. We identify companies, not individuals. Our technology matches IP addresses to known company IP ranges — we don't track, fingerprint, or identify individual people.

What we collect

For website visitors (your site's visitors):

  • IP address (used only for company matching, then discarded)
  • Pages visited (aggregated at company level)
  • Timestamps (to show visit patterns)

What we don't collect:

  • Personal names or email addresses
  • Cookies for individual tracking
  • Device fingerprints
  • Any personal data under GDPR definition

GDPR compliance

Ruby is designed for EU companies and complies with GDPR requirements:

  • We process company-level data only, which falls outside personal data scope
  • IP addresses are used transiently for matching and not stored
  • No consent banner required for company identification
  • Data is stored in EU-based infrastructure

For Ruby customers

When you sign up for Ruby, we collect:

  • Your work email and name
  • Company information
  • Billing details (processed by Stripe)

We use this data to provide our service and communicate with you. You can request deletion at any time.

Data retention

  • Company visit data: retained according to your plan (30 days to 1 year)
  • Customer account data: retained while you're a customer, deleted upon request
  • IP addresses: not stored after company matching

Security

We take security seriously:

  • All data encrypted in transit (TLS) and at rest
  • Infrastructure hosted in EU data centers
  • Regular security audits
  • Access controls and logging

Your rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Export your data
  • Object to processing

Contact us at privacy@getruby.io for any requests.

Contact

For privacy questions:

Email: privacy@getruby.io

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